Head of HR Business Partnering

Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia’s love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them.

Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delighting their guests with magical experiences that offer a true escape from the every day.

This role has primary areas of focus:

• Lead the HR team to partner with business owners to develop and implement annual plans to deliver an employee value proposition in line with the Hand Picked Hotel brand vision
• Develop and ensure consistent application of HR policies, processes, procedures and KPI reporting in line with Hand Picked Hotels overall strategy.
• Drive the continuous improvement agenda with focus on engagement and welfare activities, maximising productivity, devolving People responsibilities to line managers and building leadership capabilities
• Drive talent pipeline and evaluation (including APR processes, internal progression and exit)
• Provide professional and inspirational leadership and support to all HR team members in order to increase knowledge, share best practice and to ensure that relevant professional standards are met
• Provide support on all HR matters to the Hand Picked Hotels Executive Leadership Team, Senior Leadership Team and managers across the business. Act as a role model, coach and mentor, inspiring with energy, enthusiasm and passion.
• Be the honest broker constantly challenging the business to ensure all HR processes and policies are fair to employees, enable the business to achieve its commercial objective and are legally compliant.

About you:

• It is essential you have current multi-site senior HR experience within the hospitality industry to be considered for this role. With a proven track record of delivering culture change at a stakeholder and senior management level.
• You must be able demonstrate the ability to critically evaluate and challenge current work practices; be an innovator, driven, passionate about hospitality. leads with heart and soul.
• It is vital you have outstanding people leadership with a proven track record of leading and coaching HR teams, creating a high-performance result driven team environment.
• Confident with presenting at board level and to senior stakeholders, able to articulate their strategy ,and the reasoning behind this with the focus being service, excellence and consistency and employee engagement.
• Outstanding communication skills, both written and verbal.
• Exceptional level of commercial and financial acumen with extensive experience in supporting with payroll and work force manning strategies.
• In-depth knowledge of all areas of human resources, legislation, employee relations and employee engagement and change management.
• Must have current CIPD ideally at Level 7.

• Competitive salary package, plus bonus.
• Company pension scheme with a generous employer contribution of 10% of base salary.
• Life assurance.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 33 days including bank holidays.
• Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
• Discounts on staff stays and off food and beverage.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.