All Locations
Channel Islands , Channel Islands - Guernsey, Channel Islands - Jersey
All Departments
Sales
Contract Type
Permanent
Central Support Office
Company Name:
Central Support

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Delivered by warm and caring colleagues, Hand Picked Hotels are the perfect places for guests to unwind, relax and be pampered. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and again.
 
Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
 
We are currently recruiting for Regional Director of Sales to cover the Channel Islands. This role will focus on our hotels located in Jersey, Guernsey and Alderney. This role we be based at one of our hotels in the Channel Islands, however will also require extensive travel to all the hotels located in the territory aligned to this position.

About the Role

  • As Regional Director of Sales you will be responsible for the management and KPI’s for the Regional based Sales Team and the business performance for the designated hotels.
  • Responsible for the total account management of all Corporate and allocated Agent accounts within a defined territory on behalf of Hand Picked Hotels.
  • Support the management of all territory accounts at all levels to obtain Corporate, Function and Conference (Meetings and Events) business.
  • Manage a defined territory for new and existing business from direct corporate accounts and Agents in conjunction with HPH agency sales strategy. 
  • Manage and motivate the National Account Managers and Sales Executives to achieve individual and team KPIs. 
  • Proactively support the recruitment of new team members with HPH behaviours and competencies in conjunction with the resourcing team.
  • Ensure team members are developed effectively and generate a culture of high-quality standards for relationship building, customer service and selling techniques. 
  • Create and manage an agreed activity plan for the region.
  • Participate in project management activities as defined by Group Director of Sales, including key aspects of the HPH Sales Plan. 
  • Contribute to the achievement of activities as agreed with the Group Director of Sales.
  • Assumes overall responsibility for the territories annual sales and revenue plans to ensure sales strategies and activities lead to projected revenues and allocated expenditures are effectively used in order to deliver agreed returns. 
  • Drives execution of the territories overall commercial plans. 

 

About you

  • To be considered for this role of Regional Director of Sales you must have current experience a similar level with a luxury hotel or quality driven corporate hotel group within the UK, knowledge of the Channel Islands would be advantageous for this role.
  • It is essential you are proven track record in successful account management and business development and are highly driven and self motivated.
  • You will be confident at presenting at all levels including senior stakeholders and a board level.
  • Be able to create and implement an effective and detailed sales and marketing plan, which will enhance and support the overall sales strategy.
  • It is essential you are an excellent leader who will inspire others, enjoy developing and mentoring others whilst creating a high motivated and driven culture.
  • You must have your own car and be willing to travel as required for the role.

 

Company Benefits

  • A competitive salary package.
  • Company mileage and travel paid for business.
  • Company pension scheme.
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 29 days holiday per year including Bank Holidays, which will increase with length of service to a maximum of 33 days per year including Bank Holidays.
  • Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.

 

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