General Manager

About the role:

• As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team.
• As General Manager within Hand Picked Hotels is expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, rev par and profits and guest satisfaction.
• You will be involved in taking Buxted Park Hotel forward in line with Hand Picked Hotels future strategy and aspirations.
• You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations, whist identifying and delivering new revenue streams and opportunities.
• Leading from the front you will be an aspirational leader, who thrives on coaching and mentoring your team.

• To be considered for this role of General Manager you must have current experience as a General Manager within a luxury country house or boutique hotel environment, with an excellent understanding of food and beverage and high end weddings and events.
• This role will suit an experience General Manager or Hotel Manager with knowledge of the local area and a proven track record of building and fostering local engagement initiatives and relationships. 
• You must be able to demonstrate a solid commercial acumen, with the ability to drive sales.
• Be hands on and enjoy leading from the front and enjoy interaction with the guest.
• Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience.
• You will have up to date knowledge of statutory obligations, including health and safety, compliance, and capex management.
• A proven track record in people management, coaching and development and be an experienced innovator.
• Proficient in hotel software, excel and office 365.
  

Our Benefits 

• A competitive salary package discussed at interview stage.
• Company pension scheme with a generous employer contribution.
• Life assurance.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 33 days including bank holidays.
• Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
• Discounted colleague stays in our hotels and on food and drink.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.