Spa Therapist

• As a Spa Therapist, you will help support the success of your team, feeling engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
• You will be expected to demonstrate that you can deliver outstanding Spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
• Mindfulness and well-being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

• Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is desirable for this role.
• It is essential you have current UK beauty therapy level 3 Qualifications, and are confident in demonstrating these skills, able to carry out all treatments including facials, massage (deep tissue is a must), nail and feet treatments including gel nail application. Ideally trained in using Elemis product house.
• Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
• You will be excellent at building a rapport with guests making them feel at home, relaxed and importantly identify and create magical memories at every possible opportunity.
• Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

• A competitive salary package of £14.82 per hour, plus a share of service charge and commission on retail sales.
• This is a Part-Time role working 4 days out of 7 on a rota basis, based on a 8.5 hour shift, 32 hours per week, which may vary depending on business needs. It will include weekend working, will have one weekend off per month. Shift will mainly be from 09.45-18.15, sometimes 09.00-17.30.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted staff stays in our hotels and on food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.