Cluster Sales and Events Manager

Posted on 17/07/2025

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Not Specified

Channel Islands - Jersey

Sales

Not Specified

Permanent

Hotel

Company Name:

L Horizon Hotel & Spa

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Cluster Sales and Events Manager

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands.

With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family and community, Individuality, Care, Aiming Higher and Delighting our guest ensuring a hand picked experience for every guest and employees.

We are currently recruiting for a Cluster Sales and Events Manager for our Jersey Hotels, L'Horizon Beach Hotel & Spa and The Grand Jersey Hotel & Spa.

About the Role

The role of Cluster Sales & Events Manager will involve supporting and guiding the team of sales and events co-ordinators, ensuring a high level of service and attention to detail is delivered.
Being responsible for helping deliver memorable events for our clients with an individual bespoke approach, will be a key part of the role.
Being responsible for overseeing event bookings yourself and working with the GM and Regional Revenue Manager to set rates and strategy to drive revenue for the Hotel.
Working as part of the Hotel Management team, you will be provided with Hand Picked management training and guidance to support you in your role. Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives. Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team. Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

To be considered for this role you will have current Sales and Events Management experience within a 4/5 star luxury hotel environment.
It is essential you are self-reliant and can act on your own initiative where appropriate.
Can demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
Strong knowledge of Opera, diary management and meetings and events sale experience is required for this role alongside the planning aspects required within this role.
Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Company Benefits

Our Benefits include:

A competitive salary package.
This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
Life assurance scheme.
Employee Assistance Program to support you with whatever life throws at you.
Company Sickness Scheme Benefit.
29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
Forward career progression, with access to our In House and external training programs, which are all supported by our learning and development team.
Discounted staff stays in our hotels and on food & drink.
Annual loyalty awards (like afternoon teas and overnight stays).
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

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