General Manager or Management Couple

Posted on 26/05/2025

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Not Specified

Channel Islands, Channel Islands - Alderney, Channel Islands - Guernsey

General Management

Not Specified

Permanent

Hotel

Company Name:

Braye Beach Hotel

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General Manager or Management Couple

About the Company

Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia’s love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them.

Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the every day.

We are currently recruiting for a General Manager or Management Couple for Braye Beach Hotel located on the stunning island of Alderney in the Channel Islands.

Braye Beach Hotel is a luxurious 27 bedroom beach front hotel, that also boasts an excellent food and beverage offering, that has established a strong local clientele.

As the General Manager you will be responsible for providing inspirational and dynamic leadership to your colleagues at an exciting time in Hand Picked Hotels journey to be recognised as the leading British collection of exclusive hotels delivering exceptional personal service.

About the Role

About the role:
•As General Manager you will be fully accountable for exceeding guest expectations, delivering and exceeding the financial goals and objectives alongside team management.
•The General Manager is responsible for leading the hotel team to continually strengthen Hand Picked Hotels reputation in the market for hospitality, with service, excellence and consistency always being front and centre.
•As the owner of the Hotel’s P&L, you will be an experienced innovator who enjoys leading from the front with passion, heart and soul inspiring, motivating, coaching and developing your colleagues so they reach their maximum potential.
•You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations whist identifying and delivering new revenue streams and opportunities.
•Be the face of Hand Picked Hotels in their area and foster a positive, healthy work environment, leading by example you will promote Hand Picked Hotels vision, purpose and values and drive the overall philosophy of service, excellence and consistency.
•Be responsible for driving implementation of central initiatives and representing the needs of hotel to the central and divisional teams.

About you:
•To be considered for this role of General Manager you must have current General Management or Hotel Management experience within a boutique or resort hotel.
•This role may suit a management couple who have experience of working within high end inns or restaurants with rooms.
•You must be able to demonstrate a solid commercial acumen, with the ability to drive sales, seek new revenue streams and partnerships that will increase profitability.
•Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience.
•A proven track record in people management, coaching and development and be an experienced innovator who will inspire others with your passion and flair, creating a winning team mentality.
•Due to the size and seasonality of the hotel, this requires a hands on manager or management team who can lead from the front.
•You will have up to date knowledge of statutory obligations, including health and safety, and compliance.
•Proficient in hotel software, opera, excel and office 365.

Company Benefits

Our Benefits
•A competitive salary package, plus bonus discussed at interview stage, we can also offer a house suitable for couple or small family, this will be a charge.
•Company pension scheme with a generous employer contribution.
•Life assurance and family private medical insurance.
•Employee Assistance Program to support you with whatever life throws at you.
•Company Sickness Scheme Benefit.
•33 days holidays including bank holidays.
•Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
•Discounted staff stays in our hotels and on food & drink.
•Annual loyalty awards (like afternoon teas and overnight stays)

•Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
•Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

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