Door Person / Concierge – The Grand Jersey Hotel & Spa
Location: St Helier, Jersey JE2 3QA
Salary: £13.82 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Seasonal (April to October)| 5 days out of 7
Come and join our Team...
We are currently seeking an active and enthusiastic Door Person / Concierge at The Grand Jersey Hotel & Spa, part of Hand Picked Hotels.
Join the Team at Grand Jersey Hotel & Spa – Where Excellence Meets Island Charm
At Grand Jersey Hotel & Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin’s Bay in the heart of St Helier, our 5-star hotel blends world-class amenities with genuine warmth and exceptional service.
Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.
At Grand Jersey, we don’t just offer jobs — we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.
What will the role involve?
As a Door Person / Concierge, you’ll be one of the first friendly faces our guests meet. You’ll welcome and engage with guests throughout their stay, offering personalised service and thoughtful recommendations that showcase your knowledge of the hotel and local area.
You’ll assist with arrivals, luggage, and guest orientation, ensuring a smooth and memorable experience from the moment they step through the door. Strong teamwork and clear communication with all departments are essential, helping deliver seamless service, excellence and consistency of daily activities.
If you enjoy helping people and creating memorable moments, this role is for you.
What’s in it for you?
- A competitive salary package of £13.82 per hour, plus a share of service charge.
- Staff live in accommodation is available for a weekly charge, inclusive of all meals & bills.
- Uniform and meals on shift provided.
- Pro rata equivalent of 29 holiday days inc. bank holidays per annum.
- Use of Health club facilities, including gym & swimming pool (restrictions apply).
- An opportunity to work in a luxury environment with our talented team on the beautiful island of Jersey.
- A chance to meet new people, make new friends and have a memorable summer season working within Hand Picked Hotels.
Are you Hand Picked?
- We are looking for active and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We work as a team to ensure our hotel operates smoothly and our guests are receiving a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.
- You will have previous experience working in Front office in a luxury four or five star hotel.
- Strong local knowledge is essential, enabling you to offer insightful suggestions about the surrounding area and nearby places of interest.
- We want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
If you're an experienced Door Person / Concierge looking to work in a luxury hotel, take the next step in your career with The Grand Jersey Hotel & Spa and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.