Food & Beverage Assistant– Crathorne Hall Hotel
Location:
Yarm, North Yorkshire, TS15 0AR
Salary:
Starting at £13 per hour + service charge + excellent colleague benefits
Job
Type: Full-time |
Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking a knowledgeable
and enthusiastic Food & Beverage Assistant at Crathorne Hall Hotel, part of Hand Picked Hotels.
Crathorne Hall offers an exceptional
environment for professionals who want to be part of something truly special.
With its Edwardian grandeur, breathtaking views, and award-winning service,
working here means becoming part of a story that spans generations.
Whether you’re working in the kitchen, front
of house, events, housekeeping, or management, you’ll find yourself surrounded
by a passionate, welcoming team who support one another and take pride in
everything they do.
As a member of our team, you will help
create unforgettable moments for guests as they explore our tranquil grounds,
celebrate special events, and enjoy our personalised service, with an
emphasis on service, excellence & consistency.
If you’re passionate about hospitality, thrive
in a supportive environment, and enjoy making a real difference to someone’s
stay, Crathorne Hall Hotel offers an inspiring place to grow your
career.
What will the role involve?
As a Food & Beverage Assistant, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and maintained to the highest standards. With meticulous attention to detail, you will support the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.
This is a full-time role working 5 days out of 7 including weekends on a
rota basis, 40
hours per week, which may vary depending on business.
Flexible working hours can be accommodated where
possible.
What’s in
it for you?
- A
competitive hourly rate of £13 with incremental pay reviews based on recognition of
commitment and performance, plus a share of service charge.
- A
welcoming, inclusive culture where long-term friendships and diversity are
celebrated.
- Ongoing
career development with in-house and external training, including
apprenticeships and industry-recognised courses.
- 28 days holiday per year including bank
holidays, increasing to 33 days including bank holidays with length of
service.
- Uniform and meals on shift provided.
- Free onsite parking (where applicable).
- Access to
wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay &
Life assurance scheme.
- Online retail discount platform offering
thousands of savings with high street retailers and restaurants as well as
a health and well-being platform.
- Discounted stays in our hotels and on
food, drink, spa
treatments & products.
- Annual loyalty awards (like afternoon
teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards
ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic
candidates that have a willing attitude and a welcoming and friendly
nature. We thrive on excelling together to ensure as a team we deliver
service, excellence and consistency, fostering a culture of collaboration,
partnership & teamwork.
- You will have passion and pride in
delivering exceptional, high-quality, personalised service to ensure our guests
experiences are memorable.
- You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service standards in a fast-paced, busy hospitality environment.
Who we are…
Hand Picked
Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today
still remains a family-owned group which has 21 unique luxury country houses
and coastal retreats, each hand picked for their individuality. Architecturally
distinctive and quintessentially British, every hotel boasts an extraordinary
location from Scotland to the Channel Islands, offering breathtaking views from
vast countryside to expansive beaches, to lush woodlands.
Dedicated
to creating unique and enchanting stays, curated personalised service runs
through the heart of every hotel. Whilst each hotel is individual, each
property fulfils the company values of family, individuality, community and
care, with a team commitment to aiming higher and delight their guests with
magical experiences that offer a true escape from the every day.
Hand Picked
Hotels are committed to protecting the environment for a sustainable future,
and all of our hotels have received the ‘Green Tourism’ accreditation. A
Recognition of our progress in reducing energy use and waste, supporting
biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
If you're
an experienced Food & Beverage Assistant looking to work in a luxury hotel, take the next step in your career with Crathorne
Hall Hotel and apply now.
Hand Picked
Hotels is an Equal Opportunities employer. Candidates must be eligible to live
and work in the UK.