Kitchen Porter – Rhinefield House Hotel & Spa
Location: Brockenhurst, Hampshire, SO42 7QB
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
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ob Type: Full-time | Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking an enthusiastic Kitchen Porter at Rhinefield House Hotel & Spa, part of Hand Picked Hotels.
Nestled deep in the heart of the enchanting New Forest, Rhinefield House Hotel offers a truly unique place to build your hospitality career. This majestic former hunting lodge blends timeless elegance with modern luxury, creating a workplace as inspiring as it is welcoming. From grand oak-panelled halls and glittering chandeliers to the ornate Armada Restaurant, every space tells a story—and as part of our team, you’ll help bring those stories to life for our guests.
Working with us means being part of a passionate, professional, and supportive team dedicated to delivering exceptional experiences. You’ll play a key role in creating unforgettable stays—whether guests come for relaxation, celebration, fine dining, or simply to immerse themselves in the beauty of the New Forest. With luxurious bedrooms, indulgent spa experiences, and breathtaking surroundings, Rhinefield House is a place where your commitment to outstanding service truly makes an impact.
As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.
If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Rhinefield House Hotel offers an inspiring place to grow your career.
What will the role involve?
The role of Kitchen Porter at Rhinefield House Hotel & Spa is essential in supporting the delivery of an exceptional dining experience by ensuring the kitchen operates efficiently, safely, and to the highest standards of cleanliness and organisation. Working closely with the Head Chef and wider kitchen brigade, the Kitchen Porter plays a key role in maintaining a smooth day-to-day kitchen operation.
As Kitchen Porter, your responsibilities will centre around maintaining immaculate hygiene standards across all kitchen areas, including dishwashing, cleaning of equipment, and ensuring all back-of-house areas are organised and well-presented.
You will support chefs by ensuring that equipment, utensils, and service items are clean, available, and ready for use at all times.
The role also involves assisting with basic food preparation when required, monitoring waste disposal, adhering to strict health and safety and food hygiene regulations, and supporting stock organisation and deliveries. You will contribute to the overall efficiency of the kitchen, helping the team deliver a seamless service while upholding the hotel’s standards of excellence in luxury hospitality.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
What’s in it for you?
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A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
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Colleague of the Month awards, which leads to our annual awards ceremony.
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Regular team gatherings and appreciation events.
Are you Hand Picked?
We are looking for reliable, hardworking, and enthusiastic individuals with a positive attitude and a strong team ethic. We work together to ensure our hotel operates seamlessly, allowing us to deliver a personalised, memorable, and exceptional experience for every guest.
You may have previous experience as a Kitchen Porter or be looking to begin your career in a professional kitchen environment. A willingness to learn, strong work ethic, and the ability to work efficiently in a fast-paced setting are essential.
We are seeking individuals who take pride in their work, demonstrate attention to detail, and are committed to maintaining high standards of cleanliness and organisation. You will be a supportive team player with a proactive approach, helping ensure the kitchen always runs smoothly and efficiently.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
If you're an experienced Kitchen Porter looking to work in a luxury hotel, take the next step in your career with Rhinefield House & Spa Hotel and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.