Sales & Events Manager

Sales and Events Manager – New Hall Hotel & Spa 
Location: Sutton Coldfield, Birmingham, B76 1QX 
Salary: Highly competitive salary + service charge + excellent colleague benefits 
Job Type: Full-time | Permanent | 5 days out of 7 

Come and join our Team... 

We are currently seeking an enthusiastic Sales and Events Manager atNew Hall Hotel & Spa, part of Hand Picked Hotels. 

Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination, it’s a place where hospitality professionals thrive. Known for exceptional events, indulgent spa experiences, and award-winning dining, we create memorable moments for every guest, every day. 

We’re looking for passionate, talented individuals to join our team. At New Hall, you’ll work in inspiring surroundings, alongside colleagues who value teamwork, creativity, and excellence. Whether your expertise is in guest services, events, culinary arts, or spa and wellness, you’ll have the opportunity to grow, develop your skills, and make a real impact. 

Here, every role matters. From helping deliver flawless weddings and corporate events to ensuring each spa or dining experience exceeds expectations, you’ll be part of a team dedicated to excellence and hospitality with heart. 

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, New Hall Hotel & Spa offers an inspiring place to grow your career. 


What will the role involve? 

As our Sales & Events Manager, you will lead the delivery of exceptional guest experiences, overseeing events from initial enquiry through to flawless execution. Responsible for driving sales, maximising conversions, and managing the end-to-end planning process, you will ensure every event is delivered to the highest standards of quality, service, and professionalism.
With a passion for hospitality and a flair for sales, you will build strong relationships with clients, guiding them through their journey with confidence and expertise. From weddings and private dining experiences to corporate events and special celebrations, you will create bespoke occasions that exceed expectations and enhance the venue's reputation.
Combining commercial awareness with operational excellence, you will oversee all aspects of event planning and delivery, ensuring every detail is carefully considered. You will also lead, coach, and inspire the Sales & Events team, fostering a collaborative and high-performing culture while implementing strategies to achieve and exceed revenue targets.
Highly organised, proactive, and service-driven, you will consistently identify opportunities to enhance the guest experience and grow the business. Above all, this is an exciting opportunity to make a genuine impact within a passionate team, where your leadership, creativity, and expertise will help create memorable experiences and drive continued success.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. 

Flexible working hours can be accommodated where possible. 

What’s in it for you?

• A highly competitive salary, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
  
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
  
• Uniform and meals on shift provided.
  
• Free onsite parking (where applicable).
  
• Access to wellbeing support through our Employee Assistance Programme.
  
• Company pension, enhanced sick pay & Life assurance scheme.
  
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  
• Discounted stays in our hotels and on food, drink, spa treatments & products.
  
• Annual loyalty awards (like afternoon teas and overnight stays). 
  
• Introduction bonus for new colleague recommendations.
  
• Colleague of the Month awards, which leads to our annual awards ceremony. 
• Regular team gatherings and appreciation events.

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure ourguests experiences are memorable.
  
• You are a confident and personable hospitality professional with a strong passion for sales and events
  
• Previous experience in a sales and events role, ideally within a luxury hotel or high-quality venue
  
• Experience supporting or leading event planning and coordination
  
• A proven ability to convert enquiries into confirmed business
  
• Strong organisational skills with exceptional attention to detail
  
• Excellent communication skills, both written and verbal
  
• A proactive, hands-on, and customer-focused approach
  
• Confidence in using hotel systems, with Opera experience preferred
  
• The ability to build rapport quickly and maintain long-term client relationships
  
• A collaborative mindset with the ability to support and inspire a team