Head Spa Therapist – Grand Jersey Hotel & Spa
Location: St Helier, Jersey JE2 3QA
Salary: £15.93 per hour + commission on retail sales & treatments + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking a knowledgeable and enthusiastic Head Spa Therapist at Grand Jersey Hotel & Spa, part of Hand Picked Hotels.
Join the Team at Grand Jersey Hotel & Spa – Where Excellence Meets Island Charm.
At Grand Jersey Hotel & Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin’s Bay in the heart of St Helier, our 5-star hotel blends world-class amenities with genuine warmth and exceptionally personalised service with an emphasis on service, excellence & consistency.
Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.
At Grand Jersey, we don’t just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.
What will the role involve?
As a Head Spa Therapist, you will help support the team of Spa Therapists, making sure that they feel valued, engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
Nurturing and inspiring others to deliver outstanding Spa treatments and develop their knowledge to ensure they feel confident in delivering positive recommendations for our guests.
Mindfulness and well-being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
You will be helping to lead the team in the effective delivery of department goals, planning and organising work activities, seeking to continuously improve ways of working and engaging the team to do the same.
Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £15.93 plus commission on retail sales & treatments.
- Live in accommodation available for a weekly charge of £110, double ensuite room.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (*restrictions apply).
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
- You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
- It is essential you have current UK beauty therapy level 3 Qualifications (or equivalent), and are confident in demonstrating these skills, able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application. Ideally trained in using Elemis product house and Comfort Zone.
- Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is required for this role.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 24 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
If you're an experienced Senior or Head Spa Therapist looking to work in a luxury hotel, take the next step in your career with Grand Jersey Hotel & Spa and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.